Outstanding Service & Professional Advice For Business Owners
Business insurance plays a vital role in the risk management strategy of all businesses. No matter the size of your business, the right business insurance policy can be the difference between survival and bankruptcy following a significant loss or crisis.
Because no two businesses are alike, your insurance policy needs to be tailored to meet the specific risks facing your business. Business insurance policies are designed to allow flexibility, requiring you to select the events you wish to insure against and asset values you want cover for.
This flexibility and choice, however, can give rise to complications if you don’t have a good working knowledge of business insurance. Below is a high-level summary of some of the specific risks you can insure against and a few tips to keep in mind when setting up your policy.
We’re here to help. If you need to discuss your business insurance with a professional insurance broker, please give us a call. In the meantime, we’ve put together a summary of the specific risks you can insure against and included a few tips to keep mind when setting up your insurance policy.

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Property Damage
The cornerstone of your business insurance policy, this section covers your Contents, Equipment, Fit Out, Stock and the Building (if you own it) against defined perils.
These perils include:
Insurance Tip #1
When considering sums insured, imagine if a fire burnt your entire business to the ground. How much would you need to fit out your store and buy all new contents, equipment, and stock?
Insurance Tip #3
Generally, Flood cover is not automatically included. If you are concerned about Flood damage, speak to your insurance broker about adding this to your policy.
Insurance Tip #4
Theft and Machinery Breakdown are not covered under property damage. These risks need to be selected in separate sections of your business insurance package.
Insurance Tip #5
Find a policy that offers accidental damage cover. It provides much broader coverage which can make a big difference at claim time.
Insurance Tip #6
A large rating factor in determining your insurance premium is the fire hazard associated with your type of business. Good fire safety measures and business management practices will help in lowering your premium. Click here to see where your business sites on the Fire Hazard Index.
Insurance Tip #2
It’s important to insure your contents and stock for full replacement value. All insurance policies contain an under-insurance clause which allows the insurer to reduce claim payments if you are not fully insured.
Insurance Tip #3
Generally, Flood cover is not automatically included. If you are concerned about Flood damage, speak to your insurance broker about adding this to your policy.
Insurance Tip #4
Theft and Machinery Breakdown are not covered under property damage. These risks need to be selected in separate sections of your business insurance package.
Insurance Tip #5
Find a policy that offers accidental damage cover. It provides much broader coverage which can make a big difference at claim time.
Insurance Tip #6
A large rating factor in determining your insurance premium is the fire hazard associated with your type of business. Good fire safety measures and business management practices will help in lowering your premium. Click here to see where your business sites on the Fire Hazard Index.
frequently asked questions
I own the business, not the building. Why do insurers want to know building construction and age?
- The building construction and age are important factors in determining the insurance premium.
Why do insurers want to know about the size of cool rooms or any Expanded Polystyrene (EPS / Foam Insulation) material?
- Answer
What are common causes of fires?
Business Interruption
Protects business income if your ability to trade is impacted due to an insurable event such as a Fire, Storm, Water Damage or even something as crazy as a car driving into the front of your shop (we have lodged a claim for this before). If you can’t operate your business for a couple of months, how will you:
Cash flow is the life blood of any business and if you want your business to recover following a catastrophe, it’s critical to protect your cash flow properly.
Insurance Tip #1
An under-insurance clause also applies to this section, so it’s important to calculate the correct sum insured. If you get this wrong, insurers can limit claim payments. Speak to your insurance broker about reviewing your P&L to make sure your sum insured is calculated properly.
Insurance Tip #3
Make sure you include a sum insured for claim preparation fees. In the event of a claim, your accountant will be required to provide a lot of information.
Insurance Tip #4
Unless you have elected in include Flood cover under your Property Damage section, your business interruption will not respond to flood damage or denial of access due to flood water.
Insurance Tip #5
Generally, machinery breakdown will not trigger a business interruption claim. If your business is dependent on working machinery to generate income, it’s important you speak to your insurance broker about finding a separate insurance solution.
Insurance Tip #2
Having some cover is better than none at all. You can adjust the indemnity period (duration of the income stream) to help reduce costs to the business. You can also elect upfront to remove cover for certain expenses, such as wages, to reduce your sum insured and premium.
Insurance Tip #3
Make sure you include a sum insured for claim preparation fees. In the event of a claim, your accountant will be required to provide a lot of information.
Insurance Tip #4
Unless you have elected in include Flood cover under your Property Damage section, your business interruption will not respond to flood damage or denial of access due to flood water.
Insurance Tip #5
Generally, machinery breakdown will not trigger a business interruption claim. If your business is dependent on working machinery to generate income, it’s important you speak to your insurance broker about finding a separate insurance solution.
frequently asked questions
When can I lodge a business interruption claim?
If your business income drops due to an insurable event, you can lodge a claim. An insurable event will generally include damage to your premises, contents, equipment or stock caused by fire, storm, cyclone, earthquake, impact or accidental damage.
A business interruption event can also be triggered by prevention of access to your premises or loss off public utilities, however there is generally a 48 hour waiting period.
How much do I need to insure for?
Calculating the correct sum insured is very important because this section contains an under-insurance clause. This clause allows insurance companies to reduce claim payments if your business is under-insured.
Depending on the type of business, calculating the correct sum insured can vary from being quite simple to complex. We recommend you engage the services of a professional insurance broker to assist with this calculation.
How long will business interruption payments last?
As a business owner, this decision is in your hands. You can select a benefit period that works for your business. When considering an appropriate benefit period, we recommend asking yourself the following questions:
In addition to the above timeframe, we recommend factoring in at least another 2 – 3 months for the insurer to assess and start making claim payments.
Public Liability & Product Liability
Liability insurance protects your business if your activities, employees, or products cause personal injury or property damage to a third party.
Liability insurance covers legal costs and compensation payments for which your business has been found legally liable. Even if you are not liable, you may still find yourself in a position where you need your insurer to respond and defend a claim brought against your business.
The financial impact of these claims (both defence costs and awarded payments) can be crippling, so it’s important to adequately protect your business.
Insurance Tip #1
Disclose all business activities. If your activities change during the year, advise your insurance broker. An insurer can decline your claim if it is the result of an undisclosed activity.
Insurance Tip #3
For insurance purposes, if you import any products into Australia you are deemed to be the manufacturer. Your insurer needs to know what you are importing so they can underwrite for the additional product liability exposure.
Insurance Tip #4
Read the exclusions detailed in your policy wording! A few exclusions worth mentioning are: rectification of faulty workmanship, product recall and contractual liability.
Insurance Tip #5
Carefully review all endorsements that may have been added to your insurance schedule. These endorsements alter the cover offered by your insurance policy, so it’s important you understand them all and raise any concerns with your insurance broker.
Insurance Tip #6
Workplace injury to contractors can result in a third part personal injury claim under your liability insurance. It’s important you disclose payments to sub-contractors and labour hire personal to your insurer and understand how your policy will respond if they are insured while working for you.
Insurance Tip #7
Rectification of faulty workman ship is a common exclusion in policy wordings.
Insurance Tip #2
Accurately disclose business turnover. If your business has grown, your insurer needs to know. Under disclosing the size of your business will cause issues when / if you need to lodge a claim.
Insurance Tip #3
For insurance purposes, if you import any products into Australia you are deemed to be the manufacturer. Your insurer needs to know what you are importing so they can underwrite for the additional product liability exposure.
Insurance Tip #4
Read the exclusions detailed in your policy wording! A few exclusions worth mentioning are: rectification of faulty workmanship, product recall and contractual liability.
Insurance Tip #5
Carefully review all endorsements that may have been added to your insurance schedule. These endorsements alter the cover offered by your insurance policy, so it’s important you understand them all and raise any concerns with your insurance broker.
Insurance Tip #6
Workplace injury to contractors can result in a third part personal injury claim under your liability insurance. It’s important you disclose payments to sub-contractors and labour hire personal to your insurer and understand how your policy will respond if they are insured while working for you.
Insurance Tip #7
Rectification of faulty workman ship is a common exclusion in policy wordings.
frequently asked questions
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Equipment Breakdown
As a business owner, you most likely rely on certain equipment to operate your business. Breakdown of this equipment can lead to a large, unexpected bill! Do you have cash flow to cover this bill?
This section of your insurance policy pays for the repair or replacement of your equipment if it breaks down. Common items include:
Insurance Tip #1
Insurers do require that you regularly service your equipment in accordance to manufacture recommendations.
Insurance Tip #3
In most insurance policies, breakdown of equipment will not trigger a business interruption claim. Please raise this with your insurance broker if you are critically dependent on your equipment to trade.
Insurance Tip #2
General wear and tear and gradual deterioration are excluded from cover. Generally, a breakdown event is defined as sudden and unforeseen.
Insurance Tip #3
In most insurance policies, breakdown of equipment will not trigger a business interruption claim. Please raise this with your insurance broker if you are critically dependent on your equipment to trade.
Other Sections of a Business Insurance Policy
Within a business insurance policy, you can also select cover for:
Please give us a call today and we can work with you to package a business insurance solution.
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This advice has been prepared without taking into account your personal objectives, financial situation or needs. You should, therefore, consider the appropriateness of the advice, in light of your objectives, financial situation or needs before following the advice. Please obtain a copy of and consider the Product Disclosure Statement (PDS) applicable to the general insurance product before making any decision.