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Why Your Business Needs Google Reviews 1

Why Your Business Needs Google Reviews (And How to Get Them)

When was the last time you chose a business without checking its reviews first? If you’re like most Australians, the answer is probably never. Whether you’re looking for a plumber, a café, or yes, an insurance broker, those little gold stars on Google have become the digital equivalent of a personal recommendation. For small to […]

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Is Your Business Secretly Underinsured, and what could this mean for you

Beyond the Basics: Is Your Business Secretly Underinsured, and what could this mean for you

It’s a feeling no business owner should have to go through. Needing to cash in your insurance payment only to be informed that you aren’t covered for the circumstances mentioned in your claim. You’ve worked hard to build your business. You’ve navigated the challenges of startup life, weathered economic storms, and emerged stronger on the […]

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Seasonal business planning: Preparing for your industry’s quiet periods

Every business has its slow season. Whether you run a café that quiets down in winter, a construction company that battles wet-weather delays, or a retail operation that slumps after Christmas, these predictable lulls can strain your cash flow, test your resilience, and leave you scrambling if you haven’t planned ahead. The difference between businesses […]

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The Rise of the Side Hustle: How Weekend Warriors Are Disrupting Traditional Trades

The Rise of the Side Hustle: How Weekend Warriors Are Disrupting Traditional Trades

You’ve probably noticed it happening around your neighbourhood. That colleague who started doing electrical work on weekends has suddenly got a van with their name on it. Your mate who was tiling bathrooms as a hobby now has more work than they can handle. The rise of the side hustle isn’t just changing how Australians […]

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Public Liability Insurance vs Professional Indemnity Insurance: What's the Difference?

Public Liability Insurance vs Professional Indemnity Insurance: What’s the Difference?

When you’re running a business, insurance can feel like a maze of confusing terms and overlapping coverage. Two types that often cause confusion are public liability insurance and professional indemnity insurance. While both protect your business, they cover very different risks and situations. Understanding the distinction between these two essential policies could save you thousands […]

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Beyond Building Cover: Why Southeast Queensland's Weather Demands Comprehensive Commercial Property Insurance

Beyond Building Cover: Why Southeast Queensland’s Weather Demands Comprehensive Commercial Property Insurance

If you own or manage a commercial property in Southeast Queensland, you already know the weather here doesn’t play by the rules. One week you’re battling tropical humidity, the next it’s a sudden summer hail storm tearing through the suburbs. And while a standard building policy might seem like it’s got you covered, the reality […]

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Small Business Networking_ Beyond the Business Card Exchange

Small Business Networking: Beyond the Business Card Exchange

For many small business owners, networking events can feel like a game of who can hand out the most business cards in the shortest amount of time. And there’s always the sense that everyone is there to sell themselves, while not being that interested in listening to anyone else.  But the truth is, real networking […]

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Digital tools helping tradies streamline their admin and get back on the tools

Digital tools helping tradies streamline their admin and get back on the tools

Running a trade business isn’t just about the work you do on site. Between quoting jobs, chasing invoices, managing safety paperwork and keeping up with compliance, the admin side can feel like a second full-time job. For many tradies, it’s the part of business that takes them away from what they actually enjoy, being on […]

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How to Turn One-Time Customers Into Repeat Clients

How to Turn One-Time Customers Into Repeat Clients

In today’s competitive business landscape, the difference between businesses that thrive and those that merely survive often comes down to one crucial factor: their ability to transform first-time customers into loyal, repeat clients. If you’re finding yourself constantly chasing new customers while watching existing ones slip away, you’re missing out on the most profitable growth […]

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Why Customers Are Willing to Pay More for Local Businesses

Why Customers Are Willing to Pay More for Local Businesses in 2025

Something fascinating is happening in communities across Australia right now. Customers are walking past cheaper chain stores and choosing to spend their money at local businesses that cost more. This isn’t about people having too much money to spend or making poor financial decisions. It’s about a fundamental shift in what Australians value when they […]

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GENERAL ADVICE WARNING

This advice has been prepared without taking into account your personal objectives, financial situation or needs. You should, therefore, consider the appropriateness of the advice, in light of your objectives, financial situation or needs before following the advice. Please obtain a copy of and consider the Product Disclosure Statement (PDS) applicable to the general insurance product before making any decision.